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Operating Procedures

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The Fly Over the City Proof of Delivery policy requires that we identify the addressee upon delivery of your package. The receiver of the package can state their name to assume responsibility. A physical signature can be acquired but must be requested by the sender and extra charges may apply. We can provide an official Fly Over the City hand delivery receipt to be signed at the delivery point which will be returned to the sender. Extra charges may apply. A photo of signatures, safe delivery areas or the oversize nature of a delivery can also be "attached" to your job ticket and kept in your "HOME" on this website. Please Address and Package your deliveries properly to ensure safe delivery. If a package is misaddressed, we will do everything in our power to find the right address or we will contact you to inform you of an impasse. Extra charges may apply for misaddressed packages, reattempts, or returns. Any liabilities are limited to $100 or less unless otherwise discussed. Fly Over the City LLC SHALL NOT BE LIABLE for any loss or damage to a shipment or for any delay caused by an act of God, the public enemy, the authority of law, the inherent vice of the goods or the act or default of the shipper. The burden to prove freedom from negligence is on the Carrier or the party in possession. IN NO CASE WILL Fly Over the City BE LIABLE FOR ANY TYPE OF CONSEQUENTIAL, SPECIAL, INDIRECT OR EXEMPLARY DAMAGES, including but not limited to loss of income or profits, regardless of whether or not Fly Over the City knew or should have known that such damages might have been incurred.

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About Us

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Fly Over The City, Expert Courier Services - We are proud to serve our Customers! We are dedicated, passionate cyclists and drivers. Since our grass-roots inception in April, 2000, we have been steadily growing our business and honing our craft on the streets of Boston and New York. It's been an unprecedented sixteen years in the courier and shipping industries since our humble beginnings. Consolidations and closings have been prevalent amongst our peers but as an owner-operated business we've been able to maintain, and grow our business by staying true to the one thing that keeps us in business - YOU, OUR CUSTOMER. We at Fly Over The City have a basic business philosophy which we apply throughout your shipping process: - Provide impeccable customer service - Provide accurate tracking systems of your shipment - Provide prompt and efficient delivery of your shipment - Grow and maintain the trust between us - we value your business!

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Our Services

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_Clients have full online ordering ability and access to their delivery records._ Welcome to Fly Over The City - For Expert Courier Services! We offer a variety of car and bike messenger services for you to choose from. Whether you’re looking for rush services on the streets of Boston and New York or same day services throughout the Northeast Corridor, we will handle your packages with extreme care and efficiency. *Hand Deliveries* * Pick up and Delivery within the time parameter specified by sender * BIKE and DRIVE Service in Metro Boston and New York City * DIRECT RUSH Service available ANYWHERE! *Professional and Corporate Services* * Court Filings * Service of Process * Document Research * Notary Service * Recordings *Vehicle Required Jobs* * Any package too big for a bike * Any distance too far for a bike to achieve within your time frame * Cargo Vans and Box Trucks available with Notice *Recurring Jobs* * Mailruns * Scheduled Runs * Bank Deposits * Sweeps *Overnights* * Custom pick up times * Flat rate specialists * Bikes on the ground in Boston and New York City *Proof of Delivery* * name confirmations for every package (unless Client advises otherwise) * physical signatures returned to client when requested *Inter-Industry Service* * supplementary Messengers (Bike and Car Service) * Dispatch Service Fly Over the City is a custom messenger service. We work for you! Maintaining Client Satisfaction Comes before All Else.

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Contact

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*TELEPHONE HOTLINE:* *BOS: 617-292-8800* *NYC: 212-951-1190* **EMAIL:** *fotc@flyoverthecity.com* * Fly Over the City LLC was founded and is owned by: Gregory Letarte * Fly Over the City is open 24 /7. Office hours are 8am-8pm Monday through Friday. After 8pm call your city's HOTLINE to be forwarded to MOBILE DISPATCH * After hours and weekend jobs should be scheduled by appointment but Clients have the privilege of calling our hotline anytime for RUSH SERVICE!

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